Digital Antenna Shipping Policy
At Digital Antenna, Inc., we strive to ship orders quickly and securely. Below are our standard shipping guidelines for orders placed directly on our website.
Processing & Handling
- Orders are typically processed within 2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email with tracking information once your order has shipped.
Shipping Methods & Carriers
- All orders are shipped via FedEx or UPS.
- Standard Ground shipping is our default method. Expedited services (2-Day, Overnight) are available at checkout for an additional cost.
- We do not ship to P.O. Boxes.
Shipping Costs
- Shipping charges are calculated at checkout based on package size, weight, and destination.
- Larger items such as antennas may incur higher shipping costs due to their length, weight, and special handling requirements.
- Customers are responsible for all shipping fees, including any applicable duties, taxes, or customs fees for international orders.
Delivery Estimates
- Ground shipping within the continental U.S. typically takes 3–7 business days.
- Delivery times are estimates and may vary depending on carrier conditions, weather, or other factors outside our control.
Damaged or Lost Shipments
- Please inspect your package upon delivery.
- If your order arrives damaged, you must notify us within 5 business days so we can file a claim with the carrier.
Digital Antenna is not responsible for lost or stolen packages once tracking shows delivery; please file a claim with the carrier directly.
International Shipping
- International orders are accepted; however, customers are responsible for all import duties, taxes, and brokerage fees.
- Some oversized antennas may not be eligible for international shipping due to carrier restrictions.